PRIVACY POLICY

1. Introduction

When it comes to our clients, site visitors, and readers, we take your privacy seriously. Over the years, we have developed a noble goal of ensuring that we handle your personally identifiable information (Personal Data) in the most professional way possible and ensure that it remains personal. You can rely on us to always use the latest compliant measures to protect your data.

This page details our privacy statement in a clear and easy-to-follow way. Here, we deconstruct how we, as a data controller, use your data on the site to provide a better user experience for you and better ourselves. When required by law, we may use or disclose your data.

Our privacy statement may contain a wide range of terminology that all have unique definitions surrounding different areas of online privacy. The last section of our privacy statement has a handy glossary explaining these terms.

We also have the right to adjust, amend, or alter this privacy statement without prior notice. If you have any inquiries about this privacy statement, feel free to contact a team member.

2. What do we do with your Personal Data?

So, what is Personal Data anyway?

Put simply, personal data is a range of private information about an individual. From your name and home address to photos and government-issued IDs like passports, it includes a wide range of unique information related to a person.

Which Personal Data do we collect and process about you?

We collect two forms of personal data: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII). This information may be collected from you via the following forms:

(a) Information that you give to us: Personal Data given to us by you when requesting information from us or completing (contact) forms on our website.

(b) Information regarding your use of our website: Statistics surrounding your use of our website that we receive from Google Analytics.

(c) Correspondence: When you contact us through email, contact forms, etc., we may store our conversation with you.

Who is the Data Controller, and why do we collect personal data?

We are the data controller when it comes to your personal data collected when using the site. Thus, we decide how to process your personal data.

There are four primary legal reasons why we, as a Data Controller, decide to process your Personal Data:

(a) Contract performance: When your Personal Data is legally required for creating or making a part of a legal contract.

(b) Consent: When you have consented to use your Personal Data.

(c) Legal obligation: Where the use of your Personal Data is required for us to satisfy our legal obligations under applicable law.

(d) Legitimate interest: We may use your Personal Data to achieve a legitimate interest, and our reasons for doing so are determined to take precedence over recognized data protection rights.

How do we use your Personal Data?

The Data Controller will use your Personal Data for the following purposes:

(a) For communication and registration: Wherever you reach out to us, through a contact form or otherwise, we will utilize the information you provide in order to meet your requests and inquiries.

(b) For promotions: When you provide us with your consent, we may reach out to share with you various relevant opportunities in the form of promotional material, marketing developments, or important news.

(c) Security improvements and boosting the user experience: In order to boost our security and provide you with a better user experience when using our site, we may utilize your Personal Data as it pertains to your use of our website.

Cookies and how we use them

Cookies are small text files sent to your device to help recognize it as unique. We use cookies to improve your user experience and allow the website to operate effectively. If you wish to remove cookies, you can do so through your browser settings, but this may impact site usability.

Where is your Personal Data stored?

We do not store any collected personal data. However, we might interact with third-party service providers that process your Personal Data upon our request. This is subject to data processing agreements, and your Personal Data will not be shared without your consent.

How do we protect your Personal Data?

We have implemented appropriate security measures to protect the personal information of our clients. Access to your Personal Data is restricted to those that require it for essential purposes.

If legally required, we may disclose Personal Data to law enforcement or similar entities. We evaluate requests made by such bodies to determine whether disclosure is a legitimate requirement.

How long do we hold your personal information?

We hold your Personal Data for no longer than necessary for the purpose it was collected. We are not responsible for information shared over internet-based forums or through third parties.

3. Your rights

You have a wide range of rights regarding your Personal Data, including:

(a) Subject access: The right to access your personal data.

(b) Rectification: The right to request that your personal data be corrected.

(c) Erasure: The right to request removal of your personal data under certain circumstances.

(d) Portability: The right to request a transfer of your Personal Data to a third party of your choice.

(e) Raise a complaint: The right to raise concerns about the use of your Personal Data with relevant regulatory bodies.

4. Defined terms

Data Controller: The legally-appointed person or entity responsible for deciding how to process Personal Data.

Personal Data: Information related to an identifiable person, including names, addresses, photos, government-issued documents, financial records, emails, and contracts.

Processing of Personal Data: Any operation involving Personal Data, including collection, recording, storage, organization, updating, dissemination, retrieval, amendment, merging, linking, blocking, erasure, and destruction.